Kovalam Tour Package – Kerala

What Is Included

• 04 nights air conditioned accommodation and 01 night houseboat accommodation on Double/Twin sharing in standard category of room.
• 04 breakfast at the hotel, all meals in Alleppey.
• All transfers, excursions and sightseeing tours as per the itinerary will be arranged by private Air-conditioned transportation.
• Local English speaking guide during sightseeing tour at Cochin.
• Monument Entrance fees (one time visit); Kathakali dance show ticket .
• Road taxes, parking fee, fuel charges, interstate taxes.
• Representative assistance at airport transfers.
• All currently applicable taxes.

Please read all the terms and conditions carefully before filling in the Tour Booking form and mailing your deposits.

Not Included

• Any airfare, visa fees, driver / guide gratitude
• Expense of personal nature like major meals, laundry, telephone/fax calls, alcoholic beverages, camera/video camera fee at monuments, medical expenses, porterage etc.
• Any other services not mentioned under “Quote Includes” head.

Travel Insurance

We strongly recommend that you obtain a comprehensive Travel Insurance coverage, including but not limited to trip cancellation, delay, loss of deposit, medical expenses, personal accidents and death, loss of baggage, personal belongings. “Cancel for Any Reason” travel insurance policy is one option that you must discuss with your Travel Insurance Company, as it offers a wider range of coverage if you cancel for any reason. Most Travel Insurance companies want you to buy insurance at the time of making your initial tour deposit to obtain the best coverage. Please contact and discuss all options available to you from the Travel Insurance companies of your choice before signing up on the tour.

Cancellation And Refund

Once booked, the Tour involves a cancellation penalty if it is cancelled by you for any reason or for any circumstances beyond the control of Pollina Tours & Travel, Inc, its agents, and its service providers. We highly recommend purchasing Travel Insurance policy from the travel insurance company of your choice, covering all eventualities including, but not limited to, trip delay, trip cancellation, medical evacuation, illness, disease, death, accident etc that can protect yourself from cancellation penalties, in case the tour is cancelled by you or due to circumstances beyond the control of Pollina Tours, its agents, or service providers.

An administrative fee of US $ 500.00 per person will be charged for any cancellation once the tour is booked. A 25% cancellation fee on total tour cost will be charged if the bookings are cancelled between 89-60 days prior to departure. A 50% cancellation fee on total tour cost will be charged if the bookings are cancelled between 59-30 days prior to departure. A 75% cancellation fee on total tour cost will be charged if the bookings are cancelled between 29-03 days prior to departure. For a later cancellation, or for any unutilized services, no refund will be permissible. It is mandatory for passenger to make all cancellations in writing, stating the reason for cancellation and same must be received in our office on a prompt basis. Most refunds generally take 6-8 weeks to process.

Travel Documents

It is the sole responsibility of each passenger/tourist to obtain and verify that all of their travel documents, such as passport, visa, and airline tickets, vaccination requirements, etc are in order and meets the guidelines to embark on the trip.

Health

You must consult with your physician every important aspect of your health related issues, including vaccinations such as Yellow Fever, Hepatitis, malaria prophylaxis etc. to ensure that you are in good health to engage in overseas travel. Please note: all our overseas tours require considerable walking and driving, sometimes on uneven, dusty and bumpy road conditions. You may also need to take stairs and inclines during the tour. No individual assistance to passengers requiring wheelchair can be provided, as many places may not be wheelchair accessible and may be challenging for the physically handicapped. For Information on vaccinations and other health precautions, such as safe food and water precautions and insect bite protection, may be obtained from the Centers for Disease Control and Prevention’s hotline for international travelers at 800-CDC-INFO (800-232-4636) or via the CDC’s Internet site, at http://www.cdc.gov/travel For information about outbreaks of infectious diseases abroad, please consult the World Health Organization’s (WHO) web site. All passengers are personally responsible to ensure that they are medically fit to travel.

Airline Group Booking And Seat Assignments

POLLINA TOURS makes the booking with the Group Department of the airline, which means all the group members must travel together to and from a common gateway, as one Group. The Group tickets are lower fare tickets and carry restrictions. The tickets are nonrefundable, non-transferrable, non–re-routable, and non-endorsable. Policies governing seat assignments for groups vary greatly by airline. Most airlines currently offer preferred seating, a system which allows them to charge additional fees for preferable seats. As a result, many seats displayed on airline seat maps are set aside for clients willing to pay additional fees for them. Some seats may only be accessible at airport check-in. Specific Seat assignments preferences are not guaranteed by Pollina Tours. Loss of assignments may occur, at any time, due to airline schedule changes, or even as a result of individual passengers making changes directly with airlines on their group seat assignments. In many cases, airlines will not assign seats for groups until the group booking is closed for ticketing usually 30 days prior to departure. At this time, Pollina Tours will do all possible to seat passengers together and in the best available seats. However, it may not be possible for Pollina Tours to assign seats of each passenger's personal choice. Once assigned, typically seats may only be changed at airport check-in. Domestic US flights, as well as flights within Europe, do not permit group seat assignments. Airline reservation agents are often prohibited from assisting with seat requests for Group Reservations from individual passengers.

Group Hotel Booking

POLLINA TOURS makes the booking of the hotel in the specified hotel in “Standard” twin-bedded (two single beds) rooms or “Standard” double bedded (one double bed) room with private facilities, unless you have specifically requested and paid for an upgraded room category. Special requests, such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis.

Group Dinner Booking

POLLINA TOURS make the reservation for the Group Dinner arrangements at the hotel or local restaurants based on the hotel or restaurant’s Buffet or Set dinner menu basis policy. All efforts are made to offer Vegetarian and Non Vegetarian menu choice to the Group members. However, Pollina Tours cannot make multiple dinner menu request based on each group members’ individual request, likings and disliking.

Responsibility

Pollina Tours & Travel, Inc. and/or their agents give notice that all tickets, vouchers and the coupons issued by them and all arrangements for transportation or for conveyance/hotel accommodation, sightseeing, excursions, etc, made by them, as AGENTS of the passenger upon the express condition that they shall not be held liable for any injury, damage, loss , accident, death, delay or irregularity which may be occasioned either by reason or defect of any vehicle, or through the act or default of any person or company engaged in conveying or housing the passengers or in connection therewith, or of any hotel proprietor or employee. Pollina Tour and/ or their agents can accept no responsibility for cancellation penalties or losses or incidental expenses due to delay or change in schedules of airline, rail, motor coach, cruise or any transportation companies etc, hotel overbooking or default, sickness, injury, death, weather, strike, political or social unrest, disease, epidemic, pandemic, terrorism, natural calamities, quarantine or any other causes beyond the control of Pollina Tours & Travel, its agents and suppliers of services. All such losses or incidental expenses will have to be borne by the passengers. Baggage is at owner’s risk throughout the tour. Obtaining a suitable travel insurance policy to cover the medical and non-medical eventualities from any Travel Insurance company of your choice is solely the responsibility of each passenger/tourist booked on our tour. Pollina Tours & Travel reserves the right to accept or reject any person as tour participants, to expel any tour participants from the tour, to make changes in the itinerary whenever the company deems it is necessary for the comfort, safety and convenience of the participants or their agents/service providers. Although, all safety measures are taken by our suppliers to ensure you have an enjoyable and safe tour. However, our Service provider will require you to sign their responsibility form to not hold them responsible for any injury, accident, death, etc, caused to you during any adventure tourism activities, jungle safari, etc. which is beyond their control. All prices are quoted in US Dollars. The transportation, airlines, rail ,cruise, ferry companies, etc, concerned are not to be held responsible for any act, omission, or events during the time passengers are not on board their carriers and conveyance. The passenger’s contract in use by the airline carrier, when issued, shall constitute the sole contract between the transportation company and the purchaser of the Tour(s) and/or passengers. Typically, check- in time at the hotels is 3:00 PM and check out time is 12 noon. Sequence of the itinerary is subject to change, due to circumstances beyond our control.