Testimonials

My name is Adhip Pahwa. I am writing to express my sincere appreciation and admiration for the exceptional service provided by our guides- Sergio and Anna, during our recent trip to Central Europe. In an industry where high expectations and adversity often go hand-in-hand, it's not uncommon for client relationships to be put to the test. However, the duo of Sergio and Anna have proven that their synergy is the key to navigating even the most challenging situations with ease. As a testament to their exceptional collaboration, I've had the pleasure of witnessing firsthand how they work together to exceed expectations and overcome obstacles. From the get go, Sergio and Anna demonstrated an uncanny ability to connect with each group member, understanding our diverse needs and interests. They listened attentively to our conversations, asking thoughtful questions and making recommendations that seemed tailored to our unique preferences. This was more than just a guide – it was an immersive experience that catered to our individual desires. As we embarked on our journey, we encountered unexpected challenges. A sudden rainstorm threatened to disrupt our itinerary, but both Sergio and Anna remained calm and composed. With their expertise, they swiftly adapted the plan, adjusting the schedule to ensure we maximized our time. Anna took charge of coordination, skillfully navigating through logistical hurdles while Sergio focused on ensuring our group's comfort and safety. Their seamless communication and problem-solving skills allowed us to navigate the situation with ease, never once feeling anxious or uncertain. Their knowledge of each city was unparalleled, sharing fascinating historical anecdotes and insightful commentary that brought each city to life. The passion for their work was contagious, inspiring a sense of wonder and awe in even the most jaded traveler. As we concluded our journey, the group all agreed that Sergio and Anna had exceeded our expectations in every way. Their passion, expertise, and dedication had created an unforgettable experience that left us all beaming with gratitude. In an industry where client satisfaction is paramount, this dynamic duo stands out as a shining example of what exceptional performance looks like. I forward to booking another trip with your company in the future, knowing that we'll be in good hands with professionals like Sergio and Anna.
Adhip
We want to express our gratitude extensively for the great trip we just returned from in India, Bhutan and Nepal. It was the greatest experience and again, a trip of a lifetime.
Annette & Guillermo,
New York
Back home on 15 July from our memorable tour to S.Africa. All transfers, Hotels, Sight-seeing and guides were excellent. Sabi Sabi is the best.The driver (Forgot his name ) who came to drop us and picked us from sabi sabi was nice enough to take us to S.Africa's Grand Canyon. He picked us at 9.00am and showed us Pot Holes(Grand canyon)-it wasn't in the itinerary.We saw all Big 5's. Saw Leopard walking on the road and you were right that ranger was taking us in the bush to see better view of the game. Victoria Falls is magnificent.Enjoyed the walk on the border bridge to see bungee jumping.Also took helicopter ride-falls looked like curtain, very beautiful- and Zambezi river sunset cruise- the best sunset views and saw more game. The whole trip was very good and we enjoyed very much and came back with lifetime memories. We thank you for your hard work to make our trip memorable and hassle free. Will send you some pixs when Rajni is back
Suryakala Patel,
New Jersey
Thank you again for all the hard work that you and your staff devoted to our Puerto Rico baseball trip. It is not easy to book over 300 airline seats, but I must say that you did a phenomenal job. Good luck with your agency. I am confident that anyone with your professionalism, outstanding customer service and friendly demeanor will most definitely be a success.
Jordan K.
New York
Your company is promoting India as a tourist destination with great distinction. It is a matter of pride for us that you are one of the major companies that deserved to be mentioned as a major promoter of Indian tourism in the United States.
Mr. T. Balakrishnan,
former Regional Director,
Government of India Tourist Office, New York
Pollina Tours listens carefully. They try hard to make your dream vacation come true.
Dr. Bhaskara P.
Texas
When we first started planning our trip we didn’t know where to start and had many fears about traveling about in the enormous subcontinent. I usually plan our trip myself but my wife suggested using a Travel agent in this instance and I could not be more pleased with the results of calling you and working with you over the weeks prior to my trip. Not only you offered excellent suggestions but you were remarkably patient in dealing with someone such as myself who is used to doing everything himself. I can’t praise you and Pollina Tours enough!
David M.
New York
Pollina Tours’ Tour Manager’s personal supervision during the tours is unique. He resolves any untoward developments during the trip immediately to the satisfaction of customer’s needs.
Dr. Gonuguntla N.
Missouri
We had priced several tours, but Mr. Masih kept contacting us and persuaded us to go with Pollina Tours. (We actually forfeited part of a deposit for a tour with another company). We are so glad we did! We highly recommend Pollina Tours.
Mr. & Mrs. John D. Roberts,
Illinois
We, twenty five friends, took an Eastern Europe tour with Pollina in June of 2015. Pollina was recommended to us by our friends with previous experience with them and Pollina met or exceeded our expectations. Hotels in all of our itinerary cities were excellent, all attractions were paid for (no hassle to decide and pay on the spot) and the dinner arrangements very nice. Not only we had an excellent tour manager from beginning to end, we had an English-speaking guide in every city in addition. To our pleasant surprise, Mr. Inayat Masih decided to join us on the tour and that only made all arrangements easier and timely. All in all Pollina service was wonderful and no surprises anywhere. We have no reservation in recommending Pollina; in fact we are working on details of another tour (to China) with them.
Rita and Minesh K.
New Jersey
This tour has fulfilled my dream to see South America. Christ the Redeemer, Iguassu Falls, Brazilian dance Samba & Argenian dance Tango, South Atlantic Ocean in Rio, South Pacific Ocean in Lima, Machupicchu, Titikaka Lake & much more has been the highlights of the tour. And what to say about Anna! She is a GEM. I have enjoyed my trip very well.
Dr Gauravi M.
Just came back from a wonderful experience trip to Argentina and Chile. The organizer Pollina Tour company, its owner Inayat and the wonderful Tour manger Ms. Liliana did a marvelous job at every step of the trip. From boarding till landing, Liliana was awesome in coordinating very fine details and comfort of all the group members. I personally will highly recommend this company for your travel needs based on the real experience of enjoying the trip with no worries of any sort
Kiran M., Florida
Pollina Tours did a great job organizing a trip to Argentina and Antarctica. It included great sightseeing spots in Buenos Aires and then Ushuaia on the way to Antarctica. The cruise was very comfortable and meals were well organized with good food. Highlights of Antarctica included whale watching, penguins, sea lions and glacier hikes. Overall excellent trip that was well planned and I would highly recommend them.
Dr. Madhusudana K.
We have done 3 international trips with Pollina for our large group. They have all been great and well executed. Many thanks.
Dr. Janak P., Texas
My wife and I just returned from our trip to South Korea and Japan and we wanted to say thank you for a wonderfully organized tour. We had a fantastic time and will definitely carry the memories from this trip with us forever. I would especially like to recognize our tour guides who were not only very knowledgeable and informative, but also very personable. We have been raving about this trip to our friends and it looks as though you may have a few additional customers very soon.
Thank you again for your consideration and for organizing a fantastic experience.
Bharat T.
I do agree with every one who had a good time in Northern Europe tour and Russia . It is not easy to coordinate with several buses (color coding) and get everything organized for over 200 people . In Every Hotel when we entered the room ,our luggage’s were placed properly and the keys were given promptly.In Iceland though we had very little time , we had seen every thing possibly we could . Inayat & Liliana always smiling , calm and listened to every one’s request. South Indian hot Dosas & Brazilian food , I am still mouth watering . Great going POLLINA! Keep it up !
Dr Udaya S.
Oh God that Brazilian food was unbelievable good. I was so apprehensive before entering in the restaurant because I am vegetarian but we all enjoyed food there everything. Lilliana and Inayat both are very calm and humble!! Keep it up Pollina !
Ms. Priti M.
Along with my daughter, I took a trip to Turkey and Greece during 2010. We had a wonderful time. All the arrangements were very good and we will not hesitate to use Pollina Tours again for other trips if time permits.
Satyan G.
After our trip to Eastern Europe last year with Pollina, we decided to go to China-Hong Kong-Macau, again with Pollina. We were a group of 31, Pollina made excellent arrangements at all locations, super hotels and dinners. They made arrangements at every place including the Yangtze cruise for special non-onion and garlic diet for two of us. Mr. Inayat Masih was with us for a part of the tour and his presence was always calming and reassuring. One of us had a medical emergency and he stayed with that couple through the better part of the night until they could return to the hotel from the hospital and then through the next day when they could not join us for the day tour. There were no surprises or hidden costs in the package. We have no reservations in recommending Pollina.
Rita and Minesh K.

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