13 Days Patagonia Chile and Argentina Tour

Duration : 12 Nights / 13 Days

Destinations : Chile & Argentina Santiago - Torres del Paine - El Calafate - Ushuaia - Buenos Aires

Flights

Hotels

Transfers

Meals

Sightseeing

Price

On Request

per person

Itinerary

DAY 01 : SANTIAGO, CHILE
Santiago
Arrival in Santiago – Welcome to Chile

Upon arrival at Santiago International Airport in the vibrant capital of Chile, you will be met by your professional English-speaking guide and transferred to your deluxe hotel. Nestled in a fertile valley surrounded by the majestic Andes Mountains, Santiago combines colonial charm, European elegance, and modern sophistication.

After check-in, the remainder of the day is at leisure. Guests may relax after their international journey, enjoy the hotel's amenities, or take a stroll through the nearby neighborhoods to experience the city's lively atmosphere.

This evening, join your fellow travelers for a special Welcome Dinner at a local restaurant where you will be introduced to Chilean cuisine and hospitality. Enjoy regional specialties accompanied by excellent Chilean wines while receiving an overview of the exciting Patagonia adventure ahead.

Overnight: Santiago
Meals: Dinner

DAY 02 : SANTIAGO CITY TOUR
Santiago
Historic Heritage and Modern Santiago

After breakfast, embark on a comprehensive sightseeing tour of Santiago, one of South America's most attractive and cosmopolitan cities.

Begin at the historic heart of the city with a visit to the Plaza de Armas, Santiago's main square since the colonial era. Admire the magnificent Metropolitan Cathedral, the Central Post Office, and several important historic buildings that reflect the city's rich Spanish heritage.

Continue to La Moneda Palace, the official seat of Chile's government and one of the nation's most important landmarks. Learn about its fascinating history and significance in modern Chile.

Drive through the colorful and artistic Bellavista District, famous for its cafés, murals, boutiques, and bohemian atmosphere. Continue through the elegant residential neighborhoods and modern financial district often referred to as the "Manhattan of Santiago."

The tour culminates at San Cristóbal Hill where spectacular panoramic views unfold across the city toward the snow-capped Andes Mountains. This viewpoint offers outstanding photo opportunities and a perfect introduction to Chile's geography.

The afternoon is free for independent exploration.

Optional Excursion: Visit the renowned Undurraga Winery in the Maipo Valley where guests can tour the vineyards, learn about Chilean wine production, and enjoy a tasting of premium wines.

Overnight: Santiago
Meals: Breakfast

DAY 03 : SANTIAGO – PUNTA ARENAS – PUERTO NATALES
Puerto
Gateway to Patagonia

After breakfast, transfer to the airport for your flight south to Punta Arenas, located near the Strait of Magellan and considered one of the southernmost cities on Earth.

Upon arrival, begin your unforgettable journey through Patagonia, a region celebrated for its vast open spaces, dramatic landscapes, and extraordinary natural beauty. Travel northward through endless plains dotted with sheep ranches, pristine rivers, and distant mountain ranges.

Enjoy lunch en route while taking in the breathtaking scenery.

Arrive in Puerto Natales, a charming Patagonian town situated on the shores of the Last Hope Sound. The town serves as the gateway to Torres del Paine National Park and offers magnificent views of surrounding mountains and fjords.

After check-in, enjoy dinner at your hotel while watching the sun set over Patagonia's stunning landscape.

Overnight: Puerto Natales
Meals: Breakfast, Lunch, Dinner

DAY 04 : PUERTO NATALES – TORRES DEL PAINE NATIONAL PARK
Entering One of the World's Most Beautiful National Parks

Following breakfast, depart for the world-famous Torres del Paine National Park, a UNESCO Biosphere Reserve renowned for its spectacular mountain scenery and abundant wildlife.

The journey takes you through breathtaking Patagonian landscapes characterized by turquoise lakes, rolling grasslands, snow-covered peaks, and expansive valleys.

Upon arrival in the park, proceed to Grey Lake, where floating icebergs drift across icy waters originating from the Southern Patagonian Ice Field. Board a scenic navigation excursion that brings you close to the immense Grey Glacier. Witness towering walls of blue ice and hear the occasional crack of moving glacier ice.

Continue deeper into the park to your deluxe lodge or hotel, beautifully situated amid some of Patagonia's most dramatic scenery.

Enjoy dinner while surrounded by unforgettable mountain views.

Overnight: Torres del Paine National Park
Meals: Breakfast, Lunch, Dinner

DAY 05 : TORRES DEL PAINE NATIONAL PARK
National Park
Full Day Exploration of Patagonia's Crown Jewel

Today is dedicated to exploring the extraordinary landscapes of Torres del Paine National Park.

Visit the crystal-clear waters of Lake Pehoé, one of the most photographed locations in Patagonia due to its brilliant turquoise color and spectacular mountain backdrop.

Continue to Salto Grande Waterfall where powerful glacial waters surge between Lake Nordenskjöld and Lake Pehoé. The surrounding scenery provides exceptional photographic opportunities.

Travel to Lake Nordenskjöld, famous for its vivid blue waters and magnificent views of the Cuernos del Paine, the iconic granite peaks known as the "Horns of Paine."

Explore Amarga Lagoon and Lake Sarmiento, both renowned for reflections of the famous Torres towers and frequent wildlife sightings.

Throughout the day, stop at various viewpoints overlooking the Paine Massif, a stunning mountain formation that has become a symbol of Patagonia.

Wildlife enthusiasts may observe guanacos, Andean condors, foxes, rheas, flamingos, and numerous bird species in their natural habitat.

Return to your hotel for dinner and a relaxing evening surrounded by Patagonia's pristine wilderness.

Overnight: Torres del Paine National Park
Meals: Breakfast, Lunch, Dinner

DAY 06 : TORRES DEL PAINE – EL CALAFATE, ARGENTINA
Crossing into Argentine Patagonia

After breakfast, enjoy additional scenic stops within Torres del Paine before departing toward the Chile-Argentina border.

Following immigration and customs formalities, continue across the vast Patagonian steppe into Argentina. The landscape gradually transforms into endless plains framed by distant snow-covered mountains.

Arrive in El Calafate, beautifully located along the shores of Lake Argentino and serving as the gateway to the world-famous glaciers of Los Glaciares National Park.

Named after a native berry believed to ensure visitors return to Patagonia, El Calafate offers a charming atmosphere with excellent restaurants, shops, and spectacular lake views.

The remainder of the evening is at leisure.

Overnight: El Calafate
Meals: Breakfast, Lunch

DAY 07 : PERITO MORENO GLACIER
Calafate
The Most Spectacular Glacier in South America

After breakfast, travel through Los Glaciares National Park to visit the magnificent Perito Moreno Glacier, one of the world's few advancing glaciers.

Upon arrival, explore an extensive network of viewing platforms offering incredible perspectives of the glacier's massive 240-foot-high ice wall stretching for miles across Lake Argentino.

Watch and listen as enormous chunks of ice break away from the glacier and crash dramatically into the lake below, creating one of nature's most awe-inspiring spectacles.

The constantly changing colors of the ice—from brilliant white to deep sapphire blue—create exceptional photographic opportunities.

Optional Excursion: Boat navigation along the glacier face for even closer views of this natural wonder.

Return to El Calafate in the afternoon.

Overnight: El Calafate
Meals: Breakfast

DAY 08 : UPSALA & SPEGAZZINI GLACIERS CRUISE
Cruising Among Patagonia's Giant Glaciers

Today embark on an unforgettable full-day cruise through Lake Argentino, the largest freshwater lake in Argentina.

Navigate through channels filled with floating icebergs originating from the Southern Patagonian Ice Field.

Your first highlight is the immense Upsala Glacier, one of the largest glaciers in South America. The scale of the glacier and surrounding ice formations is truly breathtaking.

Continue toward Spegazzini Glacier, famous for possessing some of the tallest glacier walls in Patagonia, rising dramatically above the water.

Throughout the cruise, enjoy spectacular views of remote mountains, pristine forests, and untouched wilderness rarely accessible by land.

Lunch is provided during the excursion.

Return to El Calafate in the late afternoon.

Overnight: El Calafate
Meals: Breakfast, Lunch

DAY 09 : EL CALAFATE – USHUAIA
Ushuaia
Journey to the End of the World

Following breakfast, transfer to the airport for your flight to Ushuaia, dramatically located on the shores of the Beagle Channel and surrounded by the snow-capped Andes.

Known as the southernmost city in the world, Ushuaia serves as the gateway to Antarctica and has a fascinating history connected to explorers, sailors, and early settlers.

Upon arrival, transfer to your hotel.

The remainder of the day is free to explore this charming frontier town, visit local museums, browse souvenir shops, or simply enjoy views of the Beagle Channel.

Overnight: Ushuaia
Meals: Breakfast

DAY 10 : TIERRA DEL FUEGO NATIONAL PARK & END OF THE WORLD TRAIN
Ushuaia1
Exploring the Southernmost National Park

After breakfast, travel to Tierra del Fuego National Park, where mountains, forests, lakes, rivers, and coastline combine to create one of Argentina's most beautiful protected areas.

Board the historic End of the World Train, which follows the route once used by prisoners transported from Ushuaia's infamous penal colony. Travel through ancient lenga forests, peat bogs, rivers, and dramatic wilderness landscapes.

Continue touring the national park with visits to:

  • Ensenada Bay
  • Lapataia Bay
  • Roca Lake
  • Green Lagoon
  • Black Lagoon

The park offers magnificent scenery and opportunities to observe native wildlife while standing at the southern edge of the American continent.

Return to Ushuaia during the afternoon.

Overnight: Ushuaia
Meals: Breakfast

DAY 11 : BEAGLE CHANNEL CRUISE – BUENOS AIRES
Buenos Aires
From Patagonia to Argentina's Elegant Capital

This morning embark on a scenic cruise through the legendary Beagle Channel, named after the ship that carried Charles Darwin on his famous voyage.

Sail past Sea Lion Island where colonies of South American sea lions bask on rocky outcrops. Continue to Bird Island, home to numerous seabird species including cormorants and skuas.

Admire the famous Les Éclaireurs Lighthouse, often referred to as the "Lighthouse at the End of the World," standing proudly amid the waters of the channel.

Enjoy magnificent views of snow-covered mountains and remote islands before returning to Ushuaia.

Later transfer to the airport for your flight to Buenos Aires.

This evening experience Argentina's most celebrated cultural tradition during a spectacular Tango Dinner Show featuring professional dancers, musicians, and traditional cuisine.

Overnight: Buenos Aires
Meals: Breakfast, Dinner

DAY 12 : BUENOS AIRES CITY TOUR
Buenos Aires1
The Paris of South America

After breakfast, enjoy a comprehensive tour of Buenos Aires, one of the world's great capital cities.

Visit Plaza de Mayo, the historic heart of Argentina and site of many significant national events. View the famous Casa Rosada, the presidential palace known for its distinctive pink façade.

Continue to the elegant Recoleta district and visit the renowned Recoleta Cemetery, resting place of many of Argentina's most important historical figures.

Explore La Boca, the city's colorful immigrant neighborhood famous for its brightly painted buildings and artistic atmosphere. Stroll along Caminito, an open-air street museum filled with tango performers and local artisans.

Continue through San Telmo, Buenos Aires' oldest district, known for colonial architecture and cobblestone streets.

Drive through Palermo, the city's largest and most fashionable neighborhood, featuring parks, gardens, embassies, and elegant residences.

The afternoon is at leisure for shopping, museums, or independent exploration.

This evening enjoy a special Farewell Dinner celebrating the conclusion of your remarkable Patagonia adventure.

Overnight: Buenos Aires
Meals: Breakfast, Dinner

DAY 13 : BUENOS AIRES – Abroad
Buenos Aires (Abroad)

After breakfast, transfer to Buenos Aires International Airport for your return flight home.

As your journey concludes, take with you unforgettable memories of Patagonia's glaciers, mountains, wildlife, vibrant cities, and extraordinary natural wonders.

Meals: Breakfast

TOUR ENDS

Note: Itinerary may be modified depending on weather conditions, safety, and the decision of the local guides/captain of the boat.

Tour Highlights

  • Santiago: 2 Nights
  • Puerto Natales: 1 Night
  • Torres del Paine: 2 Nights
  • El Calafate: 3 Nights
  • Ushuaia: 2 Nights
  • Buenos Aires: 2 Nights
  • Grey Glacier Navigation
  • Perito Moreno Glacier
  • Upsala & Spegazzini Glacier Cruise
  • Tierra del Fuego National Park
  • End of the World Train
  • Beagle Channel Cruise
  • Tango Dinner Show
  • Welcome & Farewell Dinners
  • Chile & Argentina Patagonia Experience
  • Deluxe First-Class Hotels Throughout
  • Daily Breakfast, Selected Lunches and Dinners
  • Professional English-Speaking Guides Throughout the Tour

TOUR COST: All rates per person based on sharing a double/room in US Dollars

Tour Start DateEarly Bird Discount
(Per Person) if Booked before 180 days of departure
Land Cost
(Per Person)
Airfare
(International & Internal)
Nov 03, 2023$ 200$ 5795   $ 4795Contact Us for Details
Nov 10, 2023$ 200$ 5795   $ 4795Contact Us for Details
Nov 17, 2023$ 200$ 5795   $ 4795Contact Us for Details
Nov 24, 2023$ 200$ 5795   $ 4795Contact Us for Details
Dec 01, 2023$ 200$ 5995   $ 4995Contact Us for Details
Dec 08, 2023$ 200$ 5995   $ 4995Contact Us for Details
Dec 15, 2023$ 200$ 5995   $ 4995Contact Us for Details
Dec 22, 2023$ 200$ 5995   $ 4995Contact Us for Details
Dec 29, 2023$ 200$ 5995   $ 4995Contact Us for Details
Jan 05, 2024$ 200$ 5795   $ 4795Contact Us for Details
Jan 12, 2024$ 200$ 5795   $ 4795Contact Us for Details
Jan 19, 2024$ 200$ 5795   $ 4795Contact Us for Details
Jan 26, 2024$ 200$ 5795   $ 4795Contact Us for Details
Feb 02, 2024$ 200$ 5795   $ 4795Contact Us for Details
Feb 09, 2024$ 200$ 5795   $ 4795Contact Us for Details
Feb 16, 2024$ 200$ 5795   $ 4795Contact Us for Details
Feb 23, 2024$ 200$ 5795   $ 4795Contact Us for Details
Feb 02, 2024$ 200$ 5795   $ 4795Contact Us for Details
Nov 15, 2024$ 200$ 5795   $ 4795Contact Us for Details
Nov 22, 2024$ 200$ 5795   $ 4795Contact Us for Details
Nov 29, 2024$ 200$ 5795   $ 4795Contact Us for Details
Dec 06, 2024$ 200$ 5995   $ 4995Contact Us for Details
Dec 13, 2024$ 200$ 5995   $ 4995Contact Us for Details
Dec 20, 2024$ 200$ 5995   $ 4995Contact Us for Details
Dec 27, 2024$ 200$ 5995   $ 4995Contact Us for Details

TOUR COST: All rates per person based on sharing a double/room in US Dollars

TOUR CODESTART DATEEND DATELAND TOUR PRICE PER PERSON MANAGER'S SPECIAL SALELAND TOUR PRICE PER PERSON
26SAM1003/CHLARG03-Oct-2615-Oct-26 $6,950.00
26SAM1017/CHLARG17-Oct-2629-Oct-26 $6,950.00
26SAM1031/CHLARG31-Oct-2612-Nov-26$5,950$6,950.00
26SAM1114/CHLARG14-Nov-2626-Nov-26 $6,950.00
26SAM1128/CHLARG28-Nov-2610-Dec-26 $6,950.00
26SAM1212/CHLARG12-Dec-2624-Dec-26 $6,950.00
26SAM1226/CHLARG26-Dec-2607-Jan-27 $6,950.00
27SAM0109/CHLARG09-Jan-2721-Jan-27 $6,950.00
27SAM0123/CHLARG23-Jan-2704-Feb-27 $6,950.00
27SAM0206/CHLARG06-Feb-2718-Feb-27 $6,950.00
27SAM0220/CHLARG20-Feb-2704-Mar-27 $6,950.00
27SAM0306/CHLARG06-Mar-2718-Mar-27 $6,950.00
27SAM0320/CHLARG20-Mar-2701-Apr-27$5,950$6,950.00
27SAM0403/CHLARG03-Apr-2715-Apr-27 $6,950.00
27SAM0417/CHLARG17-Apr-2729-Apr-27 $6,950.00
27SAM0501/CHLARG01-May-2713-May-27 $6,950.00
27SAM0515/CHLARG15-May-2727-May-27 $6,950.00
27SAM0529/CHLARG29-May-2710-Jun-27 $6,950.00
LAND COST INCLUDES:
  • First Class Hotels as selected by Pollina Tour per person based on double occupancy sharing a room

Santiago: 2 Nights
Puerto Natales: 1 Night
Torres del Paine: 2 Nights
El Calafate: 3 Nights
Ushuaia: 2 Nights
Buenos Aires: 2 Nights

  • English-speaking guides
  • All transfers, sightseeing and excursion tours as per program with chauffeur driven car/motor coach
  • Scheduled Domestic flights included as selected by Pollina Tours:
    Santiago → Punta Arenas
    El Calafate → Ushuaia
    Ushuaia → Buenos Aires
  • Tango Show in Buenos Aires
  • All entrance fees
  • Meals: Daily breakfast and buffet/two course dinner at the hotel/restaurant selected by Pollina Tours.
  • Deluxe transportation throughout
NOT INCLUDED

The tour price does not include:

  • International airfare.
  • Passport fees, visa fees, vaccination fees, or other travel document expenses.
  • Travel Insurance.
  • Optional tours and excursions.
  • Meals not specifically listed in the itinerary.
  • Alcoholic beverages, soft drinks, bottled water, and beverages during meals unless specifically stated.
  • Personal expenses including laundry, telephone calls, internet charges, room service, minibar charges, spa services, and similar items.
  • Gratuities for guides, drivers, hotel staff, porters, and restaurant staff.
  • Excess baggage charges and airline baggage fees.
  • Any government-imposed taxes, fuel surcharges, airline surcharges, or supplier-imposed charges introduced after publication of the tour.
  • Any item not specifically listed under "Tour Inclusions."
TRAVEL DOCUMENTS

Each passenger is solely responsible for obtaining and carrying a valid passport, visas, vaccination certificates, entry permits, and any other travel documents required by the countries visited. Passport validity requirements, visa regulations, and entry requirements may change without notice. Pollina Tours assumes no responsibility for passengers denied boarding, denied entry, deported, or delayed due to incomplete or improper travel documentation.

HEALTH REQUIREMENTS

It is the responsibility of each passenger to consult with his or her physician regarding fitness to travel, seasickness, motion sickness, altitude considerations, vaccinations, medications, and any health precautions recommended for the countries visited.

Passengers requiring special assistance, mobility devices, wheelchairs, or special medical accommodation must notify Pollina Tours at the time of booking with their doctor's certificate. Due to local infrastructure and terrain, some sightseeing locations may not be accessible to wheelchairs.

TRAVEL INSURANCE

Pollina Tours DO NOT SELL any Travel Insurance, but we strongly recommend that all participants on the tour purchase comprehensive travel insurance from the insurance company of your choice. CFAR (Cancel for Any Reason) may be a good Travel Insurance option.

Coverage should include, but not be limited to:

  • Trip Cancellation
  • Trip Interruption
  • Medical Expenses
  • Emergency Medical Evacuation
  • Baggage Loss
  • Travel Delay
  • Accidental Death and Dismemberment

Passengers are solely responsible for selecting and purchasing their own travel insurance coverage.

FORM OF PAYMENT

Payments may be made by check, money order, bank transfer, or other approved payment methods. Checks and money orders should be made payable to:

Pollina Tours & Travel, Inc.

DEPOSITS AND FINAL PAYMENT

A deposit of $1000 per person is required at the time of booking. Final payment must be received by Pollina Tours at least 90 days prior to departure for tour. Failure to make timely payment may result in cancellation of the reservation and forfeiture of applicable deposits.

CANCELLATION AND REFUND POLICY

Once booked by you and if cancelled by you, the tour will result in cancellation fee as specified below. We strongly suggest obtaining Travel Insurance from any Travel Insurance company of your choice to cover the reasons of your cancellation. Pollina Tours do not sell any Travel Insurance.

All cancellations must be submitted in writing and received by Pollina Tours during normal business hours.

The following cancellation charges apply per person:

  • Administrative fee after booking: US$500 per person
  • 89 – 60 days prior to departure: 25% of total tour cost
  • 59 – 30 days prior to departure: 75% of total tour cost
  • Within 29 days of departure: 100% of total tour cost

Unused services are non-refundable.
Refund processing generally requires 6 to 8 weeks.

AIRLINE BOOKINGS AND SEAT ASSIGNMENTS

Airline reservations are subject to airline contract regulations. Seat assignments are not guaranteed and remain under the control of the operating airline. Passengers requesting specific seat assignments, upgrades, premium economy, business class, or special seating arrangements may be required to pay additional fees directly to the airline. Pollina Tours cannot guarantee specific seating preferences.

HOTEL ACCOMMODATIONS

Hotel accommodation is based on standard rooms with private facilities unless otherwise specified. Special requests such as bed type, connecting rooms, smoking preference, higher floors, adjoining rooms, or specific room locations are requests only and cannot be guaranteed. Hotel check-in and check-out times are determined by each hotel.

GROUP MEALS, DIETARY REQUESTS AND FOOD ALLERGIES

Group meals are provided on a buffet, fixed-menu, table d'hôte, or set-menu basis as arranged by Pollina Tours and its suppliers. Vegetarian and non-vegetarian meal options will be provided based on the menu offered by the hotel, restaurant, airline, cruise operator, or other supplier. Special dietary requests, including vegetarian, vegan, gluten-free, kosher, halal, medical, religious, allergy-related, or other dietary requirements, will be forwarded to suppliers whenever possible but cannot be guaranteed.

Pollina Tours does not prepare or control the preparation of food served by independent suppliers and cannot guarantee ingredients, preparation methods, allergen-free meals, or the absence of cross-contamination. Passengers with food allergies, sensitivities, or special dietary needs travel at their own risk and may need to make independent meal arrangements at their own expense.

Personal food preferences, dislikes, menu choices, portion sizes, and individual tastes cannot be guaranteed and shall not constitute grounds for complaint, refund, compensation, cancellation, or tour interruption.

AIRLINE SCHEDULE CHANGES

Airlines reserve the right to change schedules, aircraft types, departure times, and routes. Pollina Tours reserves the right to modify sightseeing schedules, overnight locations, routing, and sequence of visits as necessary due to airline schedule changes or operational requirements while maintaining the overall integrity of the tour.

RESPONSIBILITY, LIMITATION OF LIABILITY AND TOUR OPERATIONS

Pollina Tours & Travel, Inc. acts solely as an intermediary between tour participants and independent suppliers providing transportation, accommodation, meals, sightseeing, guides, attractions, cruises, trains, airlines, motor coaches, restaurants, and other travel-related services.

Pollina Tours & Travel, Inc., its officers, directors, employees, agents, affiliates, and representatives shall not be liable for any injury, illness, disease, accident, death, loss, damage, delay, inconvenience, disappointment, loss of enjoyment, emotional distress, mental anguish, property damage, additional expense, irregularity, or other damages of any nature whatsoever, whether direct or indirect, arising from or related to the acts, omissions, negligence, default, bankruptcy, insolvency, financial failure, or operational failure of any airline, hotel, cruise line, railway, transportation company, attraction, sightseeing operator, government agency, or other independent supplier.

Without limitation, Pollina Tours shall not be responsible for any loss, damage, delay, cancellation, modification, curtailment, interruption, substitution, additional expense, or inconvenience arising from acts of God, severe weather conditions, floods, earthquakes, landslides, hurricanes, volcanic activity, wildfires, natural disasters, pandemics, epidemics, disease outbreaks, public health emergencies, quarantine requirements, government actions, travel advisories, border closures, visa restrictions, immigration decisions, political unrest, riots, civil disturbances, demonstrations, war, terrorism, labor disputes, strikes, transportation disruptions, fuel shortages, supplier failures, airline schedule changes, flight cancellations, missed connections, airport closures, transportation delays, hotel overbooking, attraction closures, maintenance work, conservation measures, capacity restrictions, national park closures, archaeological site restrictions, monument closures, museum closures, train service interruptions, road closures, or any event beyond the reasonable control of Pollina Tours.

Pollina Tours reserves the right to modify, alter, substitute, postpone, cancel, reroute, or revise any portion of the itinerary whenever deemed necessary for the safety, comfort, welfare, convenience, or operational requirements of the tour participants or suppliers. No specific airline, aircraft type, hotel, room category, train service, attraction, sightseeing location, monument, archaeological site, museum, national park, transportation service, meal venue, guide, departure time, arrival time, or sightseeing sequence is guaranteed.

Pollina Tours reserves the right to substitute comparable accommodation, transportation services, sightseeing attractions, excursions, meals, or other services whenever circumstances require. If a particular attraction, sightseeing excursion, transportation service, or component of the tour becomes unavailable due to circumstances beyond Pollina Tours' control, Pollina Tours may provide a substitute service, attraction, excursion, transportation arrangement, accommodation, or sightseeing program of comparable value or quality, as determined in its sole discretion. Such substitution shall not constitute a material change to the tour and shall not entitle the passenger to cancel the tour or receive a refund beyond any amount expressly provided herein.

Pollina Tours shall not be liable for any consequential, indirect, incidental, special, punitive, or exemplary damages, including but not limited to loss of enjoyment, loss of vacation time, loss of income, missed business opportunities, emotional distress, transportation expenses, accommodation expenses, or other related costs. Passengers are solely responsible for obtaining valid passports, visas, vaccinations, travel documents, and any required entry permits.

Pollina Tours shall not be responsible for denied boarding, denied entry, deportation, missed flights, missed services, delays, or additional expenses resulting from incomplete, expired, inaccurate, or missing travel documentation. Baggage and personal belongings remain at the sole risk of the passenger throughout the tour.

Pollina Tours assumes no responsibility for loss, theft, damage, delay, or misdelivery of baggage or personal property.

Pollina Tours strongly recommends that all passengers purchase comprehensive travel insurance covering trip cancellation, trip interruption, medical expenses, emergency evacuation, baggage loss, travel delays, and other travel-related risks. Pollina Tours reserves the right to accept or reject any person as a tour participant and to remove any participant whose conduct is disruptive, abusive, unsafe, unlawful, or detrimental to the operation of the tour or the enjoyment of other participants. In such cases, no refund shall be given.

Any claim for refund, compensation, reimbursement, or alleged damages arising from the tour must be submitted in writing to Pollina Tours within thirty (30) days following completion of the tour. Failure to provide written notice within such period shall fully constitute a waiver of the claim permitted by law.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York. Any claim, dispute, or legal proceeding arising out of or relating to the tour, these Terms and Conditions, or any services provided by Pollina Tours shall be brought exclusively in the state or federal courts located in Nassau County, New York, and the passenger hereby consents to the exclusive jurisdiction of such courts. Passengers agree that any claims against Pollina Tours shall be brought solely in an individual capacity and not as a plaintiff or class member in any class action, collective action, representative action, or similar proceeding. The passenger contract issued by any airline, cruise line, railway, transportation provider, hotel, or other supplier shall constitute the sole agreement between the passenger and that supplier. Pollina Tours shall not be liable for the acts or omissions of such suppliers.

By submitting a reservation, making payment, and/or participating in the tour, each passenger acknowledges and accepts the risks inherent in international travel and agrees to the limitations of liability set forth herein.

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